While you use our website, we will obtain some of your personal details. You will have the discretion whether or not to share such details. Some of the services rendered here may however be unavailable in case you decide not to give the information that has been requested by us.
We ask our customers to share personal details under the following circumstances:
While buying or booking a product.
While submitting any query about our service or products.
While giving your feedback about this web site.
While requesting a brochure.
While registering to receive notification mails about our special products and flight offers.
While participating in our online surveys.
While applying for a job opportunity
COMPUTER INFORMATION
We may collect computer technical data at the time you visit our website for the first time. This information will include your system IP address, web browser software, referring web site, operating system and screen resolution.
This computer information that we obtain will not be connected with any of your personal data. The information so acquired will be used only to ensure that our web site is designed for giving our users the best possible experience.
TO CONFIRM BOOKING REQUESTS
As you book or reserve a product, we will use your information to process and administer your booking. You may then expect to receive a mail of confirmation from our end shortly after the completion of booking. Further, we would get in touch with you for fulfilling other aspects of the service being rendered by us.
Your information may be passed on to the concerned third parties for the provision of necessary services. Such third-parties may be based outside the United Kingdom.
PRODUCT ENQUIRIES
Where you use a product query form as available on the website, we will be using this data to offer you an appropriate quotation. So you may expect an email or a phone call as a follow-up for your product enquiry.
SURVEYS AND FEEDBACK
Where you submit a feedback for our services, we will make use of this information been submitted for improving our services. We will get in touch with you via phone call or email for discussing the feedback.
Where you volunteer to take part in our online survey, the data collected therein will be used only for statistical purposes. You personal data won’t be separately identifiable from the survey results.
SPECIAL OFFER AND PRODUCT EMAILS
Where you register to receive our products and services emails, you may expect such email related to the pertinent travel products and services. Your details submitted for receiving this information will not be used for any other purpose, or shared with any third party. You may choose to withdraw from the registration at any point of time by clicking on the un- subscribe link in the notification emails.
INFORMATION SECURITY
We ensure you that the personal details that you share with us will be safe and secure. It will be used for no other reasons than those mentioned in this policy document.
OTHER WEB SITES
You may find links to other related websites throughout novaglobalvacations.com. These are meant for your convenient experience. The content as provided in the third-party website will not be the responsibility of novaglobalvacations and won’t be covered by our privacy policy.
JOB APPLICATIONS
The details shared for responding to a job advertisement will be used only for recruitment purposes. We may contact you via email or phone call where we find you suitable to the job description. Your personal data won’t be used for any other purpose.
CAN THE POLICY BE CHANGED?
novaglobalvacations holds the right to change or modify this policy for any palpable reason. The policy in place at the time you share your information will be applicable for your booking.
FEEDBACK, SUGGESTIONS AND COMMENTS
novaglobalvacations.com welcomes you for any comment or question about our privacy policy or any other aspect of our services.
You may send an enquiry via email to sales@novaglobalvacations.com for any other information related to our policies.